Device Controls Integration Workgroup

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Summary of Workgroup Charter

This workgroup made it easier for guest-room devices to talk to each other, by standardizing key aspects of inter-device messaging. Hotels benefit with a lower cost to connect in-room guest devices, enabling more and better guest interfaces and tighter environmental controls (read: energy savings) across multiple vendors. Vendors benefit through reduced integration time and cost, and by being able to connect to a greater number of room devices out of the box. Devices in scope include those used for environmental controls, safes, minibars, door locks, lighting, and many others.

Business benefits

  • Lower cost to network in-room guest devices
  • Better guest interfaces and control of in-room devices
  • Easier multi-vendor integration and new feature sets

Key Milestone(s)

  • A defined message set for the interoperability of In-Room Devices and Controls.
    • For Vendors:
      • To provide the description of the interface required at a functional level.
      • To provide a framework for technology neutral application interoperability.
    • For Hoteliers:
      • To provide a basic design specification for possible use in an RFP or as part of a checklist for development.
      • To provide hoteliers with a technology neutral framework to actively describe functionality.

Latest Workgroup Charter Outline

Business Problem

Integration of guestroom devices and controls today is prohibitively costly and complex. Proprietary vendor solutions hinder the deployment of more advanced systems in hotel guest rooms. New systems are difficult to install in existing builds and difficult to interface with other existing control systems. For example:

  • Energy Management – During a guest room checkout, all devices are turned off and the temp is set back to “energy saving” mode.
  • Guest Experience – On First entry, room key triggers “personalization” e.g. set preferred temperature, welcome screen on television, set welcome lighting scene and open curtains.
  • Operational – Ability to check the health of all devices prior to check-in and/or the ability to report (in real-time) when a device fails.

Planned Outcomes

Hotels will be able to purchase devices that use a common messaging structure that will ease complexity and lower cost of in-room device integration, deployment, maintainability, and changeability. The ability to reduce energy consumption and property operating cost as well was an increase of flexibility of various device configurations will be available.


  • Completed/Released Device Messaging Structure v1.0

Key Contacts

Chair: vacant

HTNG Board Advisor: Fraser Hickox (General Manager, The Conceptual Group)

HTNG Board Advisor: Mike Blake (Chief Information Officer, Hyatt Hotels & Resorts)

Acting Facilitator: Patrick Dunphy

Meeting Schedule

This Workgroup is currently in maintenance and meets on an as-needed basis. For more details, please visit the Workgroup's Collaboration Site


List of participants

Categories of participation:

Required - Hoteliers, Lighting Controls, HVAC Controls, Set-Top Box, Lock/Safe

Desirable - Television, Portable Device/Touchscreen, Audio/Video, Guest & Room Status Messaging Workgroup representation

Participation Options:

Key Documents & Other Useful Information

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